ZOVOCARD · Help center

How can we help?

Find practical answers about cards, funding, payments and integrations.

Registration, login and account security ↗

Protect your access from the first sign-in.

Check the fees, minimum funding and supported use cases first.

Match the network and address, then follow the confirmation status.

Your platform wallet and the available card balance are separate.

Understand balances, card status and controls.

Identify the kind of return before looking for the matching entry.

Authorization, settlement and refund are different stages.

Check the actual reason before retrying.

Separate acceptance, payment confirmation and subscription results.

Check issuance fees, redemption funds and code status separately.

Set up authorization, limits and idempotent requests.

Notifications complement order queries; they do not replace them.