Help center / direct
GPT direct top-up and order results
Separate acceptance, payment confirmation and subscription results.
Before submitting
Choose the plan and region, provide credentials you are authorized to use, and complete preflight. Review the quote, fees and funding requirement. Card selection or funding may still be necessary after acceptance; accepted does not mean paid.
Follow the final status
Order details show stages, payment results and renewal status. A delayed webhook does not prove failure. Do not place another order solely because of a long wait. If the reported result differs from account benefits, send support the order ID without publicly sharing a session.